Domestic Shipping Policy

Shipment processing time

All orders are processed within 1 - 3 business days. 

In the event of delayed shipping during high volume times such as holidays or if we have an unusual high volume of orders, we will communicate with you by email to let you know that you may expect delays.

Shipping rates and delivery estimates:

 


Shipment method

Estimated delivery time

Shipment cost

UPS

3-5 business days

TBD

USPS

3-7 business days

TBD

UPS - Next Day

1-2 business days

TBD

Orders qualifying for Free Shipping are limited to the Continental USA.


Shipment to P.O. boxes or APO/FPO addresses

No shipping to P.O. Boxes or APO/FPO addresses.

Shipment confirmation and order tracking

Tracking information will be sent by email when your order ships.

Customs, duties, and taxes

Naked Root is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Naked Root is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team (within 5 days) directly to file a claim. Please save all packaging material and damaged goods before filing a claim.


International Shipping Policy

Naked Root does not ship to the following countries:

  • CU (Cuba)
  • IR (Iran)
  • KP (North Korea)
  • SL (Sierra Leone)
  • Palestinian Territories
  • South Sudan.
  • Myanmar.
  • Crimea Ukraine
  • Afghanistan.
  • Belarus.
  • Brunei Darussalam.
  • Gaza Strip.
  • Laos 
  • Myanmar.
  • Niue 
  • Russian Federation.